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FAQ

Frequently Asked Questions and Answers

Forum Details
Title Can I cancel or change my order ?
Posted by DONGDAEMUN.COM (ip:)
  • Date 2018-01-01
  • Recommend Recommend
  • View 55
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1.Cancellations and changes are available before the payment or before we start to proceed with the order.


   Cancellation

   * Before the payment - go to "ORDER" page and click "Order No" and then "Order cancellation" button.

   * After payment -  cancellation is not available.


   Change items

  * Before the payment - change is available via "Change Q&A."

  * After payment -  change is not available.


 

2.Refund for any balance from changes will be issued to your account in the form of Deposit for your next use.


3.Deposit can be refunded to your registered Paypal account upon request.

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