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FAQ

Frequently Asked Questions and Answers

Forum Details
Title How to order
Posted by DONGDAEMUN.COM (ip:)
  • Date 2017-12-30
  • Recommend Recommend
  • View 238
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Order is processed as below:


1: Log in with a member ID (e-mail or ID).


 2: Add products to your shopping cart by clicking "Add to cart" button.


3. Go to "SHOPPING CART" and click "Check out".


4: Fill in the form for the billing and shipping information.

    Repeat customers can select the former shipping address by clicking "View Address Book" button.

   *Check your full name "First Name / Last Name" and "Shipping address" to conform with needs of the postal system in order to prevent return or delay in customs.


5: Proceed with payment by Deposit / Paypal / Bank transfer.

   *Note Paypal requires the shipping address to be matched with the billing address registered in your paypal account.


6: Complete the order and click "PLACE ORDER".


7. Order Summary including your order number will be sent to your E-mail.


8. Go to "ORDER" PAGE" and check your order status("Preparing products" -> "Preparing Shipment" -> "be ready for Shipment" -> "In Transit" -> "Delivered") .


9. Tracking number is issued in the status of "In Transit" in 4-5days from the payment.

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